Backed by Y Combinator

Automate your support

in the next 30 days.

Automate your support

in the next 30 days.

Automate your support

in the next 30 days.

The most advanced AI customer support platform, built from the ground up for the AI era.

The most advanced AI customer support platform,

built from the ground up for the AI era.

Open is built from the ground up for the AI era. We automate the most complex support scenarios with precision on every channel; Web, Email, Phone, SMS and WhatsApp.

Open is built from the ground up for the AI era. We automate the most complex support scenarios with precision on every channel; Web, Email, Phone, SMS and WhatsApp.

Mollie supports 250,000 businesses across Europe.

With Open, Mollie is automating over half of its chat support in six languages, 24/7.

Mollie supports 250,000 businesses across Europe.

With Open, Mollie is automating over half of its chat support in six languages, 24/7.

Mollie supports 250,000 businesses across Europe.

With Open, Mollie is automating over half of its chat support in six languages, 24/7.

OneCarNow is the largest car subscription service in Mexico.

OCN has achieved 20x automation in customer support and scaled support to 24/7.

OneCarNow is the largest car subscription service in Mexico.

OCN has achieved 20x automation in customer support and scaled support to 24/7.

OneCarNow is the largest car subscription service in Mexico.

OCN has achieved 20x automation in customer support and scaled support to 24/7.

Sofia, has enabled us to provide fast, human-like support experiences across 18 languages, with over 93% response accuracy and conversational ratings that have jumped to 84%.

Sofia, has enabled us to provide fast, human-like support experiences across 18 languages, with over 93% response accuracy and conversational ratings that have jumped to 84%.

Sofia, has enabled us to provide fast, human-like support experiences across 18 languages, with over 93% response accuracy and conversational ratings that have jumped to 84%.

TicketSwap serves over 16 million users across 42 countries and automates over 67% of its support, achieving an all-time high CSAT score.

Open.cx automates 67% of TicketSwap’s customer support with AI, leading to their highest-ever satisfaction scores.

TicketSwap serves over 16 million users across 42 countries and automates over 67% of its support, achieving an all-time high CSAT score.

Open.cx automates 67% of TicketSwap’s customer support with AI, leading to their highest-ever satisfaction scores.

TicketSwap serves over 16 million users across 42 countries and automates over 67% of its support, achieving an all-time high CSAT score.

Open.cx automates 67% of TicketSwap’s customer support with AI, leading to their highest-ever satisfaction scores.

COMPLETE COMMUNICATION ENGINE

World's best AI customer
support agent

SUPPORT CUSTOMERS AT SCALE

Our AI engine, manages your most complex support requests across Web, Email, Phone, SMS, WhatsApp, Slack and more.

SUPPORT CUSTOMERS AT SCALE

Our AI engine, manages your most complex support requests across Web, Email, Phone, SMS, WhatsApp, Slack and more.

SUPPORT CUSTOMERS AT SCALE

Our AI engine, manages your most complex support requests across Web, Email, Phone, SMS, WhatsApp, Slack and more.

TAKES COMPLEX ACTIONS

Our AI doesn’t just respond, it acts. From backend tasks to resolving user issues, it handles the heavy lifting with precision.

TAKES COMPLEX ACTIONS

Our AI doesn’t just respond, it acts. From backend tasks to resolving user issues, it handles the heavy lifting with precision.

TAKES COMPLEX ACTIONS

Our AI doesn’t just respond, it acts. From backend tasks to resolving user issues, it handles the heavy lifting with precision.

TRAINABLE AI AGENTS

Train your AI with ease. Open.cx is the only platform with +27 integrations with your training sources.

TRAINABLE AI AGENTS

Train your AI with ease. Open.cx is the only platform with +27 integrations with your training sources.

TRAINABLE AI AGENTS

Train your AI with ease. Open.cx is the only platform with +27 integrations with your training sources.

FOR HUMANS

Empathetic and
not annoying

An empathetic tone that feels genuinely human and delights the customer.

Knows when to stop and handoff to a human expert to help the customer.

Takes complex actions to solve customer issues and L2 and L3 tickets.

Most of your customers won't know they're talking to AI.

INTEGRATES SEAMLESSLY

Use it standalone or with your existing
help desk — no operational changes, just plug and play

• All of your workflows stay the same

• email, whatsapp, chat and socials

• autopilot mode and assist mode

• Better than Intercom's AI

• at least 50% more cost effective

• easy to setup

• works with cases and chat

• connected to s-objects and data

• auto fill case custom fields

• works with tickets and live chats

• autopilot mode and assist mode

• complete understanding of contacts

BEYOND STANDARD TEXT ANSWERS

Specialized in complex support
and beyond

Understands pictures and voice

+27 knowledge sources

Remembers previous conversations

Auto-detects key learnings

Can render UIs

Can switch channels