Enterprise AI customer support ecosystem.
All-in-one, truly AI platform for customer support. Deploy to millions and know each one personally.
Solves complex issues
Solve Level 2 and Level 3 support tickets using AI.
AI-first multi-channel
Train the AI once and deploy it on web, phone calls, email, and more.
Human empathy
Configure the tone, behavior, and empathy
Proactive AI support
Reach out to all users as if you have hired a team to do it.
Solves complex issues
Solve Level 2 and Level 3 support tickets using AI.
AI-first multi-channel
Train the AI once and deploy it on web, phone calls, email, and more.
Human empathy
Configure the tone, behavior, and empathy
Proactive AI support
Reach out to all users as if you have hired a team to do it.
The worlds largest companies trust Open for AI customer support
• For inbound customer support
World's best customer
support AI agent.
Support customers at scale
Oppy, our AI engine, manages your most complex support requests across web, phone, and email—combining human-like empathy with unmatched scalability.
Refund order
Takes complex actions
Our AI doesn’t just respond—it acts. From backend tasks to resolving user issues, it handles the heavy lifting with precision.
Trainable AI agents
Train your AI with ease. Open.cx is the only platform supporting seamless integration with your training sources—just one click to get started.
Handed off to human agent
2
Create Client Proposal for New Website
Due by: August 5, 2024
Conduct User Testing for Current Website
Due by: August 5, 2024
In progress
7
Finalize Website Design Mockups
Due by: August 5, 2024
Update Portfolio with Recent Projects
Due by: August 5, 2024
Solved by AI
3
Host Design Review Meeting
Due by: August 5, 2024
Create Style Guide for Branding
Due by: August 5, 2024
Conduct Competitor Analysis
Due by: August 5, 2024
Handoff to humans when needed
A good AI agent knows when to stop being unhelpful, hand it off to the human agents for assistance, and then learn from them.
• For inbound customer support
World's best customer
support AI agent.
Support customers at scale
Oppy, our AI engine, manages your most complex support requests across web, phone, and email—combining human-like empathy with unmatched scalability.
Refund order
Takes complex actions
Our AI doesn’t just respond—it acts. From backend tasks to resolving user issues, it handles the heavy lifting with precision.
Trainable AI agents
Train your AI with ease. Open.cx is the only platform supporting seamless integration with your training sources—just one click to get started.
Handed off to human agent
2
Create Client Proposal for New Website
Due by: August 5, 2024
Conduct User Testing for Current Website
Due by: August 5, 2024
In progress
7
Finalize Website Design Mockups
Due by: August 5, 2024
Update Portfolio with Recent Projects
Due by: August 5, 2024
Solved by AI
3
Host Design Review Meeting
Due by: August 5, 2024
Create Style Guide for Branding
Due by: August 5, 2024
Conduct Competitor Analysis
Due by: August 5, 2024
Handoff to humans when needed
A good AI agent knows when to stop being unhelpful, hand it off to the human agents for assistance, and then learn from them.
• For inbound customer support
World's best customer
support AI agent.
Support customers at scale
Oppy, our AI engine, manages your most complex support requests across web, phone, and email—combining human-like empathy with unmatched scalability.
Refund order
Takes complex actions
Our AI doesn’t just respond—it acts. From backend tasks to resolving user issues, it handles the heavy lifting with precision.
Trainable AI agents
Train your AI with ease. Open.cx is the only platform supporting seamless integration with your training sources—just one click to get started.
Handed off to human agent
2
Create Client Proposal for New Website
Due by: August 5, 2024
Conduct User Testing for Current Website
Due by: August 5, 2024
In progress
7
Finalize Website Design Mockups
Due by: August 5, 2024
Update Portfolio with Recent Projects
Due by: August 5, 2024
Solved by AI
3
Host Design Review Meeting
Due by: August 5, 2024
Create Style Guide for Branding
Due by: August 5, 2024
Conduct Competitor Analysis
Due by: August 5, 2024
Handoff to humans when needed
A good AI agent knows when to stop being unhelpful, hand it off to the human agents for assistance, and then learn from them.
• For inbound customer support
World's best customer
support AI agent.
Support customers at scale
Oppy, our AI engine, manages your most complex support requests across web, phone, and email—combining human-like empathy with unmatched scalability.
Trainable AI agents
Train your AI with ease. Open.cx is the only platform supporting seamless integration with your training sources—just one click to get started.
Refund order
Takes complex actions
Our AI doesn’t just respond—it acts. From backend tasks to resolving user issues, it handles the heavy lifting with precision.
Handed off to human agent
2
Create Client Proposal for New Website
Due by: August 5, 2024
Conduct User Testing for Current Website
Due by: August 5, 2024
In progress
7
Finalize Website Design Mockups
Due by: August 5, 2024
Update Portfolio with Recent Projects
Due by: August 5, 2024
Solved by AI
3
Host Design Review Meeting
Due by: August 5, 2024
Create Style Guide for Branding
Due by: August 5, 2024
Conduct Competitor Analysis
Due by: August 5, 2024
Handoff to humans when needed
A good AI agent knows when to stop being unhelpful, hand it off to the human agents for assistance, and then learn from them.
• Web widget, Email, Slack, SMS, WhatsApp -- All AI first
Support your customers
on every channel with AI
Web widget
Connect with customers directly on your website—chat, call, or assist instantly.
Phone Calls & SMS Messages
Handle calls and SMS automatically with AI that works round the clock with best-in-class human-like voices and tone
Emails
Resolve customer issues via email, powered by AI for precise and efficient support.
Handed off to human agent
2
Create Client Proposal for New Website
Due by: August 5, 2024
Conduct User Testing for Current Website
Due by: August 5, 2024
In progress
7
Finalize Website Design Mockups
Due by: August 5, 2024
Update Portfolio with Recent Projects
Due by: August 5, 2024
Solved by AI
3
Host Design Review Meeting
Due by: August 5, 2024
Create Style Guide for Branding
Due by: August 5, 2024
Conduct Competitor Analysis
Due by: August 5, 2024
Slack & SMS
A good AI agent knows when to stop being unhelpful and handit off to the human agents to help. and then lerans from them
WhatsApp
Engage customers on WhatsApp with AI-driven responses, available 24/7
• Web widget, Email, Slack, SMS, WhatsApp -- All AI first
Support your customers
on every channel with AI
Web widget
Connect with customers directly on your website—chat, call, or assist instantly.
Phone Calls & SMS Messages
Handle calls and SMS automatically with AI that works round the clock with best-in-class human-like voices and tone
Emails
Resolve customer issues via email, powered by AI for precise and efficient support.
Handed off to human agent
2
Create Client Proposal for New Website
Due by: August 5, 2024
Conduct User Testing for Current Website
Due by: August 5, 2024
In progress
7
Finalize Website Design Mockups
Due by: August 5, 2024
Update Portfolio with Recent Projects
Due by: August 5, 2024
Solved by AI
3
Host Design Review Meeting
Due by: August 5, 2024
Create Style Guide for Branding
Due by: August 5, 2024
Conduct Competitor Analysis
Due by: August 5, 2024
Slack & SMS
A good AI agent knows when to stop being unhelpful and handit off to the human agents to help. and then lerans from them
WhatsApp
Engage customers on WhatsApp with AI-driven responses, available 24/7
• Web widget, Email, Slack, SMS, WhatsApp -- All AI first
Support your customers
on every channel with AI
Web widget
Connect with customers directly on your website—chat, call, or assist instantly.
Phone Calls & SMS Messages
Handle calls and SMS automatically with AI that works round the clock with best-in-class human-like voices and tone
Emails
Resolve customer issues via email, powered by AI for precise and efficient support.
Handed off to human agent
2
Create Client Proposal for New Website
Due by: August 5, 2024
Conduct User Testing for Current Website
Due by: August 5, 2024
In progress
7
Finalize Website Design Mockups
Due by: August 5, 2024
Update Portfolio with Recent Projects
Due by: August 5, 2024
Solved by AI
3
Host Design Review Meeting
Due by: August 5, 2024
Create Style Guide for Branding
Due by: August 5, 2024
Conduct Competitor Analysis
Due by: August 5, 2024
Slack & SMS
A good AI agent knows when to stop being unhelpful and handit off to the human agents to help. and then lerans from them
WhatsApp
Engage customers on WhatsApp with AI-driven responses, available 24/7
• Web widget, Email, Slack, SMS, WhatsApp -- All AI first
Support your customers
on every channel with AI
Handed off to human agent
2
Create Client Proposal for New Website
Due by: August 5, 2024
Conduct User Testing for Current Website
Due by: August 5, 2024
In progress
7
Finalize Website Design Mockups
Due by: August 5, 2024
Update Portfolio with Recent Projects
Due by: August 5, 2024
Solved by AI
3
Host Design Review Meeting
Due by: August 5, 2024
Create Style Guide for Branding
Due by: August 5, 2024
Conduct Competitor Analysis
Due by: August 5, 2024
Handoff to humans when needed
A good AI agent knows when to stop being unhelpful, hand it off to the human agents for assistance, and then learn from them.
Phone Calls & SMS Messages
Handle calls and SMS automatically with AI that works round the clock with best-in-class human-like voices and tone
Web widget
Connect with customers directly on your website—chat, call, or assist instantly.
Emails
Resolve customer issues via email, powered by AI for precise and efficient support.
Engage customers on WhatsApp with AI-driven responses, available 24/7
• For outbound and proactive support
Proactively engage your customers at any scale
Day 1
AI Call the customer
Call them as Tommy
Collect their first product impressions
Send it to the team slack channel
Add step
Day 2
Follow Up email with AI
Thank the customer for the call
Share with them some fun facts
Create sub-task: "Run automated tests"
Add actions
Outbound sequence
Automate follow-ups and outreach with AI-driven sequences—email, calls, or both—tailored to your customers' needs
Human-like outbound phone calls
Make natural-sounding AI calls to your customers, available 24/7 to handle inquiries, updates, or reminders.
Bugs reports
2
Users are annoyed by the export buttons (sometimes it does not work)
Reported by 34 users in 67 conversation
Features request
7
Finalize Website Design Mockups
Due by: August 5, 2024
Update Portfolio with Recent Projects
Due by: August 5, 2024
Notable qoutes
3
Host Design Review Meeting
Due by: August 5, 2024
Create Style Guide for Branding
Due by: August 5, 2024
Conduct Competitor Analysis
Due by: August 5, 2024
Massive scale Voice Of Customer (VoC)
Capture, organize, and act on customer feedback at scale. From bug to feature requests and notable quotes, it ensures nothing gets overlooked.
• For outbound and proactive support
Proactively engage your customers at any scale
Day 1
AI Call the customer
Call them as Tommy
Collect their first product impressions
Send it to the team slack channel
Add step
Day 2
Follow Up email with AI
Thank the customer for the call
Share with them some fun facts
Create sub-task: "Run automated tests"
Add actions
Outbound sequence
Automate follow-ups and outreach with AI-driven sequences—email, calls, or both—tailored to your customers' needs