Enterprise AI customer support ecosystem.

All-in-one, truly AI platform for customer support. Deploy to millions and know each one personally.

Solves complex issues

Solve Level 2 and Level 3 support tickets using AI.

AI-first multi-channel

Train the AI once and deploy it on web, phone calls, email, and more.

Human empathy

Configure the tone, behavior, and empathy

Proactive AI support

Reach out to all users as if you have hired a team to do it.

Solves complex issues

Solve Level 2 and Level 3 support tickets using AI.

AI-first multi-channel

Train the AI once and deploy it on web, phone calls, email, and more.

Human empathy

Configure the tone, behavior, and empathy

Proactive AI support

Reach out to all users as if you have hired a team to do it.

The worlds largest companies trust Open for AI customer support

• For inbound customer support

World's best customer
support AI agent.

• For inbound customer support

World's best customer
support AI agent.

• For inbound customer support

World's best customer
support AI agent.

• For inbound customer support

World's best customer
support AI agent.

Support customers at scale

Oppy, our AI engine, manages your most complex support requests across web, phone, and email—combining human-like empathy with unmatched scalability.

Trainable AI agents

Train your AI with ease. Open.cx is the only platform supporting seamless integration with your training sources—just one click to get started.

Refund order

Takes complex actions

Our AI doesn’t just respond—it acts. From backend tasks to resolving user issues, it handles the heavy lifting with precision.

Handed off to human agent

2

Create Client Proposal for New Website

Due by: August 5, 2024

Conduct User Testing for Current Website

Due by: August 5, 2024

In progress

7

Finalize Website Design Mockups

Due by: August 5, 2024

Update Portfolio with Recent Projects

Due by: August 5, 2024

Solved by AI

3

Host Design Review Meeting

Due by: August 5, 2024

Create Style Guide for Branding

Due by: August 5, 2024

Conduct Competitor Analysis

Due by: August 5, 2024

Handoff to humans when needed

A good AI agent knows when to stop being unhelpful, hand it off to the human agents for assistance, and then learn from them.

• Web widget, Email, Slack, SMS, WhatsApp -- All AI first

Support your customers
on every channel with AI

• Web widget, Email, Slack, SMS, WhatsApp -- All AI first

Support your customers
on every channel with AI

• Web widget, Email, Slack, SMS, WhatsApp -- All AI first

Support your customers
on every channel with AI

• Web widget, Email, Slack, SMS, WhatsApp -- All AI first

Support your customers
on every channel with AI

Handed off to human agent

2

Create Client Proposal for New Website

Due by: August 5, 2024

Conduct User Testing for Current Website

Due by: August 5, 2024

In progress

7

Finalize Website Design Mockups

Due by: August 5, 2024

Update Portfolio with Recent Projects

Due by: August 5, 2024

Solved by AI

3

Host Design Review Meeting

Due by: August 5, 2024

Create Style Guide for Branding

Due by: August 5, 2024

Conduct Competitor Analysis

Due by: August 5, 2024

Handoff to humans when needed

A good AI agent knows when to stop being unhelpful, hand it off to the human agents for assistance, and then learn from them.

Phone Calls & SMS Messages

Handle calls and SMS automatically with AI that works round the clock with best-in-class human-like voices and tone

Web widget

Connect with customers directly on your website—chat, call, or assist instantly.

Emails

Resolve customer issues via email, powered by AI for precise and efficient support.

WhatsApp

Engage customers on WhatsApp with AI-driven responses, available 24/7

• For outbound and proactive support

Proactively engage your customers at any scale

• For outbound and proactive support

Proactively engage your customers at any scale