Products

Resources

Integrations

The fairest pricing on the market.

The fairest pricing on the market.

Pay only for the outcome — Pioneering the pay as you get value model

Try free for 14 days.

No credit card required.

Pay only for the outcome — Pioneering the pay as you get value model

The best AI engine on the market today. Solve complex customer issues using AI.

Complete omnichannel support with an AI-powered workspace — increase agent efficiency on the spot.

All-in-one support tool: support via phone, web, and email, with AI as the frontline support agent — natively.

light resolution

$

0.01

0.50

/per resolution

The full software with unlimited seats. Cancel anytime.

Get a demo

Customer support — with AI on the frontline

Solve complex customer support issues with AI, on every channel.

We use AI to save your business a lot of money, so you can be efficient and happy.

Cost per AI resolution
¢50 per resolution
¢50 per resolution
$0.99 per resolution
$0.99 per resolution
Omnichannel inbox
AI powered workspace
AI Compose
AI to solve complex issues
AI phone support
AI phone transcript and recording
Unlimited
Unlimited
$0.035 per 10 minutes
$0.035 per 10 minutes
AI email support
Intelligent handoff
AI based work load managment
Number of seats
∞ (unlitimted seats)
∞ (unlitimted seats)
$139 per extra seat
$139 per extra seat
$115 per extra seat
$115 per extra seat
AI powered help centre
Not AI powered
Not AI powered
Not AI powered
Not AI powered

Phone calling

Provide the best AI phone support to your customers 24/7.

Use our extra realistic AI agent voice.

AI handoff to human agent
Local phone numbers
Price per AI minute
$0.07
$0.07
-
-
-
-
AI Phone calls transcriptions
Calls recordings
Unlimited
Unlimited
$0.035 per 10 minutes
$0.035 per 10 minutes
Outbound AI calls
Phone calls from the web

Handoff to human agents

When the AI is not able to solve your customer problems, it will

hand it off to a human agent.

Handoff on the web
Handoff on the email
Handoff on the phone
Handoff to Zendesk
-
-

Sending Emails

Send transactional and marketing emails to your customers

with the easiest UI to do that.

# of emails per month
10k free, then 0.0012/email
10k free, then 0.0012/email
$0.003/email
$0.003/email
Delayd emails
AI-first email sequencing
API Access

Managing Contacts

Manage your contacts from your support channels

AI contacts enrichment.
Email broadcasting
# of contacts
20K, then $1 per 1k
20K, then $1 per 1k
Unknown.
Unknown.
Unknown.
Unknown.
API Access

AI Observability, Trust & Saftey

We understand that AI is a new technology — so you can monitor every action, knowledge base query that the AI makes to solve customers' problems, and supervise AI chats in real time

Debug mode
Actions history
Knowledge base access history
Tokens encryption
We do not know TBH
We do not know TBH
We do not know TBH
We do not know TBH
Real-time supervision

Integrations

Integrate and train the AI agent with all of your knowledge bases

Website
Notion
Google Drive
Dropbox
Box
Intercom conversations
Zendesk help desk
Sharepoint
OneDrive
Zotero
Freshdesk
Confluence
Gitbook
Salesforce
Gmail
Outlook
Slack
Github
S3
Google Cloud Storage
RSS

Startups program

Startups program

Startups program

Get Open for free for 2 years if you are a startup or just getting started.

Get Open for free for 2 years if you are a startup or just getting started.

Get Open for free for 2 years if you are a startup or just getting started.

Frequently asked questions

Frequently asked questions

Frequently asked questions

The math?

We selected the highest public plan available from both Zendesk and Intercom for 30 full seats. Since we are an AI-first platform (with our AI agents on the frontline alongside every support agent), we also included any add-ons or extra charges these services offer related to AI.

Why "AI" everything?
How come your prices are too low?
Can I use it with Zendesk or Intercom?

Fair and

Fair and

Fair and

Valuable

Valuable

Open is the next generation of the high-value-low-cost AI companies

Open is an all-in-one AI customer support tool that saves your thousands of dollars, it works as stand-alone or with your current support stack.

Compare to alternatives
based on the highest plan with 30 agents

$0

Monthly
Only pay for outcome

$6400

Monthly
For the Expert plan

$7800

Monthly
For the Professional plan