How long does setup take?

Setup takes under 15 minutes. Simply connect your ticketing system, configure your quality criteria, and the AI starts reviewing conversations immediately.

What are the requirements?

You need an active account with one of the supported ticketing systems. No technical setup or API knowledge required—the integration is handled automatically.

Can I customize the evaluation criteria?

Yes. You can define custom quality criteria, compliance rules, and scoring weights through the agentic workflow builder. The AI adapts to your specific standards.

Is customer data secure?

Yes. All data is encrypted in transit and at rest. Conversations are processed securely and never stored beyond what's needed for analysis.

AI phone calls for win-back campaigns

Churned Customer

AI Calls

Customer Returns

This workflow makes automated phone calls to win back churned or inactive customers. The AI calls with personalized offers, addresses reasons for leaving, presents new features or pricing, and attempts to re-engage. The conversation is empathetic and focused on understanding what went wrong.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Win-back outcomes and customer feedback are sent to your CRM and customer success tools. The AI learns which offers and messaging work best for different customer segments. Successful win-backs trigger onboarding workflows automatically.

Key benefits

Re-engage churned customers at scale

Understand why customers left

Present personalized win-back offers

Improve customer lifetime value

Test win-back messaging automatically

Route interested customers to sales

Seeing is believing

Get a personalized demo with Mo and see this automation in action. We'll walk you through exactly how it works with your ticketing system, answer your questions, and show you the ROI within 15 minutes.