The best AI engine on the market today. Solve complex customer issues using AI.
Complete omnichannel support with an AI-powered workspace — increase agent efficiency on the spot.
All-in-one support tool: support via phone, web, and email, with AI as the frontline support agent — natively.
Customer support — with AI on the frontline
Solve complex customer support issues with AI, on every channel.
We use AI to save your business a lot of money, so you can be efficient and happy.
Cost per AI resolution
Omnichannel inbox
AI powered workspace
AI Compose
AI to solve complex issues
AI phone support
AI phone transcript and recording
AI email support
Intelligent handoff
AI based work load managment
Number of seats
AI powered help centre
Phone calling
Provide the best AI phone support to your customers 24/7.
Use our extra realistic AI agent voice.
AI handoff to human agent
Local phone numbers
Price per AI minute
AI Phone calls transcriptions
Calls recordings
Outbound AI calls
Phone calls from the web
Handoff to human agents
When the AI is not able to solve your customer problems, it will
hand it off to a human agent.
Handoff on the web
Handoff on the email
Handoff on the phone
Handoff to Zendesk
Sending Emails
Send transactional and marketing emails to your customers
with the easiest UI to do that.
# of emails per month
Delayd emails
AI-first email sequencing
API Access
Managing Contacts
Manage your contacts from your support channels
AI contacts enrichment.
Email broadcasting
# of contacts
API Access
AI Observability, Trust & Saftey
We understand that AI is a new technology — so you can monitor every action, knowledge base query that the AI makes to solve customers' problems, and supervise AI chats in real time
Debug mode
Actions history
Knowledge base access history
Tokens encryption
Real-time supervision
Integrations
Integrate and train the AI agent with all of your knowledge bases
Website
Notion
Google Drive
Dropbox
Box
Intercom conversations
Zendesk help desk
Sharepoint
OneDrive
Zotero
Freshdesk
Confluence
Gitbook
Salesforce
Gmail
Outlook
Slack
Github
S3
Google Cloud Storage
RSS
The math?
We selected the highest public plan available from both Zendesk and Intercom for 30 full seats. Since we are an AI-first platform (with our AI agents on the frontline alongside every support agent), we also included any add-ons or extra charges these services offer related to AI.
Why "AI" everything?
How come your prices are too low?
Can I use it with Zendesk or Intercom?
Open is the next generation of the high-value-low-cost AI companies
Open is an all-in-one AI customer support tool that saves your thousands of dollars, it works as stand-alone or with your current support stack.
