How long does setup take?

Setup takes under 15 minutes. Simply connect your ticketing system, configure your quality criteria, and the AI starts reviewing conversations immediately.

What are the requirements?

You need an active account with one of the supported ticketing systems. No technical setup or API knowledge required—the integration is handled automatically.

Can I customize the evaluation criteria?

Yes. You can define custom quality criteria, compliance rules, and scoring weights through the agentic workflow builder. The AI adapts to your specific standards.

Is customer data secure?

Yes. All data is encrypted in transit and at rest. Conversations are processed securely and never stored beyond what's needed for analysis.

AI phone calls for order confirmations

Order Placed

AI Calls

Order Confirmed

This workflow makes automated phone calls to confirm orders, especially high-value or complex purchases. The AI verifies order details, confirms delivery addresses, explains next steps, and answers questions. It ensures customers feel confident about their purchase.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Order confirmations and any changes are logged into your e-commerce system, order management software, or fulfillment tools. The AI detects order issues or concerns and creates support tickets automatically.

Key benefits

Reduce order cancellations and buyer remorse

Verify high-value orders for fraud prevention

Confirm delivery details accurately

Answer order questions immediately

Improve customer confidence in purchases

Detect and resolve order issues early

Seeing is believing

Get a personalized demo with Mo and see this automation in action. We'll walk you through exactly how it works with your ticketing system, answer your questions, and show you the ROI within 15 minutes.