How long does setup take?

Setup takes under 15 minutes. Simply connect your ticketing system, configure your quality criteria, and the AI starts reviewing conversations immediately.

What are the requirements?

You need an active account with one of the supported ticketing systems. No technical setup or API knowledge required—the integration is handled automatically.

Can I customize the evaluation criteria?

Yes. You can define custom quality criteria, compliance rules, and scoring weights through the agentic workflow builder. The AI adapts to your specific standards.

Is customer data secure?

Yes. All data is encrypted in transit and at rest. Conversations are processed securely and never stored beyond what's needed for analysis.

Detect competitor evaluation + competitive win campaign

Competitor Mention

AI Detects

Competitive Pitch

This workflow detects when prospects are actively evaluating competitors and triggers targeted competitive win campaigns. The AI identifies mentions of competitor names, comparison requests, evaluation timelines, and decision-making signals. It automatically sends competitive comparison guides, case studies, and triggers sales calls with competitive positioning talking points.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Competitive evaluation signals and campaign outcomes are logged into your CRM and sales intelligence tools. The AI maintains competitive intelligence based on win/loss data and continuously optimizes competitive messaging. Sales reps receive real-time alerts when prospects evaluate alternatives.

Key benefits

Win competitive deals proactively

Strike when prospects are deciding

Arm sales with competitive intelligence

Prevent losses to competitors

Track competitive win rates

Optimize competitive positioning automatically

Seeing is believing

Get a personalized demo with Mo and see this automation in action. We'll walk you through exactly how it works with your ticketing system, answer your questions, and show you the ROI within 15 minutes.