about open

We are backed by Y combinator

Our principles

Authentic in what we believe, Fast in how we move, Beautiful in what we create.

Open is an AI-powered all-in-one platform for customer support and communication. The only product you’ll ever need for customer support and communication.

Authentic

We say what we mean, and we build what we believe in, even when it’s hard.

Authentic

We say what we mean, and we build what we believe in, even when it’s hard.

Authentic

We say what we mean, and we build what we believe in, even when it’s hard.

Fast

We move with urgency because time is the one thing we can’t buy back.

Fast

We move with urgency because time is the one thing we can’t buy back.

Fast

We move with urgency because time is the one thing we can’t buy back.

Beautiful

What we create should inspire pride — in the work, the craft, and the experience.

Beautiful

What we create should inspire pride — in the work, the craft, and the experience.

Beautiful

What we create should inspire pride — in the work, the craft, and the experience.

We are in constant lookout for the best. talents in the world.

We are in constant lookout for the best. talents in the world.

We are in constant lookout for the best. talents in the world.

Mollie supports 250,000 businesses across Europe.

With Open, Mollie is automating over half of its chat support in six languages, 24/7.

Mollie supports 250,000 businesses across Europe.

With Open, Mollie is automating over half of its chat support in six languages, 24/7.

Mollie supports 250,000 businesses across Europe.

With Open, Mollie is automating over half of its chat support in six languages, 24/7.

OneCarNow is the largest car subscription service in Mexico.

OCN has achieved 20x automation in customer support and scaled support to 24/7.

OneCarNow is the largest car subscription service in Mexico.

OCN has achieved 20x automation in customer support and scaled support to 24/7.

OneCarNow is the largest car subscription service in Mexico.

OCN has achieved 20x automation in customer support and scaled support to 24/7.

Sofia, has enabled us to provide fast, human-like support experiences across 18 languages, with over 93% response accuracy and conversational ratings that have jumped to 84%.

With Open, Viva is now automating more than half of its customer support across 24 countries and gaining a better understanding of its customers through AI insights.

Sofia, has enabled us to provide fast, human-like support experiences across 18 languages, with over 93% response accuracy and conversational ratings that have jumped to 84%.

With Open, Viva is now automating more than half of its customer support across 24 countries and gaining a better understanding of its customers through AI insights.

Sofia, has enabled us to provide fast, human-like support experiences across 18 languages, with over 93% response accuracy and conversational ratings that have jumped to 84%.

With Open, Viva is now automating more than half of its customer support across 24 countries and gaining a better understanding of its customers through AI insights.

TicketSwap serves over 16 million users across 42 countries and automates over 67% of its support, achieving an all-time high CSAT score.

Open.cx automates 67% of TicketSwap’s customer support with AI, leading to their highest-ever satisfaction scores.

TicketSwap serves over 16 million users across 42 countries and automates over 67% of its support, achieving an all-time high CSAT score.

Open.cx automates 67% of TicketSwap’s customer support with AI, leading to their highest-ever satisfaction scores.

TicketSwap serves over 16 million users across 42 countries and automates over 67% of its support, achieving an all-time high CSAT score.

Open.cx automates 67% of TicketSwap’s customer support with AI, leading to their highest-ever satisfaction scores.