One inbox for all of your support channels
Centralized inbox for your web, phone, and email support. Increase your support team's efficiency by 44% in two weeks.
Solve if similar
With one click, you can auto-solve the issue using AI if a similar issue has been solved before.
Article in one click
Convert solved issues into help desk articles with one click, or update existing articles.
Pre-made replies
The AI will suggest replies based on the context, so you won't have to write as much as before!
AI Copilot
Internal AI that is trained on company policies and documents to help agents get answers faster.
"Open wasn’t just another supplier; they became an extension of our team. Their willingness to collaborate closely - quite literally being available 24/7 - enabled us to quickly iterate and improve, ensuring the solution truly met the needs of our customers."
Rogier Schoute
CPO of Mollie
"Open wasn’t just another supplier; they became an extension of our team. Their willingness to collaborate closely - quite literally being available 24/7 - enabled us to quickly iterate and improve, ensuring the solution truly met the needs of our customers."
Rogier Schoute
CPO of Mollie
"Open wasn’t just another supplier; they became an extension of our team. Their willingness to collaborate closely - quite literally being available 24/7 - enabled us to quickly iterate and improve, ensuring the solution truly met the needs of our customers."
Rogier Schoute
CPO of Mollie
"Open wasn’t just another supplier; they became an extension of our team. Their willingness to collaborate closely - quite literally being available 24/7 - enabled us to quickly iterate and improve, ensuring the solution truly met the needs of our customers."
Rogier Schoute
CPO of Mollie
Key Benefits
Key Benefits
Key Benefits
Built for speed.
Collaborate with AI in in an amazing looking workspace
Collaborate with AI in in an amazing looking workspace
Collaborate with AI in in an amazing looking workspace
Collaborate with AI in in an amazing looking workspace
Solves complex issues
Solve Level 2 and Level 3 support tickets using AI.
AI-first multi-channel
Train the AI once and deploy it on web, phone calls, email, and more.
Human empathy
Configure the tone, behavior, and empathy
Proactive AI support
Reach out to all users as if you have hired a team to do it.
Solves complex issues
Solve Level 2 and Level 3 support tickets using AI.
AI-first multi-channel
Train the AI once and deploy it on web, phone calls, email, and more.
Human empathy
Configure the tone, behavior, and empathy
Proactive AI support
Reach out to all users as if you have hired a team to do it.
Solves complex issues
Solve Level 2 and Level 3 support tickets using AI.
AI-first multi-channel
Train the AI once and deploy it on web, phone calls, email, and more.
Human empathy
Configure the tone, behavior, and empathy
Proactive AI support
Reach out to all users as if you have hired a team to do it.
Solves complex issues
Solve Level 2 and Level 3 support tickets using AI.
AI-first multi-channel
Train the AI once and deploy it on web, phone calls, email, and more.
Human empathy
Configure the tone, behavior, and empathy
Proactive AI support
Reach out to all users as if you have hired a team to do it.
FAQ
FAQ
FAQ
FAQ
Got questions? We've got answers.
Got questions? We've got answers.
Find answers to common questions about Aurix and its capabilities.
Find answers to common questions about Aurix and its capabilities.
How does Open.cx’s AI learn my business processes?
Can the AI automate backend processes?
Is Open.cx secure for industries like finance or healthcare?
Can I use Open.cx for outbound sales?
Why choose Open.cx’s all-in-one offering?
How does Open.cx’s AI learn my business processes?
Can the AI automate backend processes?
Is Open.cx secure for industries like finance or healthcare?
Can I use Open.cx for outbound sales?
Why choose Open.cx’s all-in-one offering?
How does Open.cx’s AI learn my business processes?
Can the AI automate backend processes?
Is Open.cx secure for industries like finance or healthcare?
Can I use Open.cx for outbound sales?
Why choose Open.cx’s all-in-one offering?
How does Open.cx’s AI learn my business processes?
Can the AI automate backend processes?
Is Open.cx secure for industries like finance or healthcare?
Can I use Open.cx for outbound sales?
Why choose Open.cx’s all-in-one offering?
The Best AI Support
Run a customer support operation that reaches millions—with a team of 3.
The Best AI Support
Run a customer support operation that reaches millions—with a team of 3.
The Best AI Support
Run a customer support operation that reaches millions—with a team of 3.
The Best AI Support
Run a customer support operation that reaches millions—with a team of 3.