مكالمات ذكاء اصطناعي لاستبيانات العملاء

This workflow conducts customer satisfaction surveys via automated phone calls. The AI calls customers at optimal times, asks survey questions naturally, probes for detailed feedback, and records responses. It adapts questions based on customer responses and escalates negative feedback immediately.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Survey responses are sent to your analytics platform, CRM, or data warehouse. NPS scores, satisfaction ratings, and verbatim feedback are logged for analysis. The AI detects urgent issues and creates follow-up tickets automatically.